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Drinking Water

Water Bottle Pick-up and Sample Drop-off Locations

HOW TO GET WATER TEST RESULTS IN THE EVENT OF A POSTAL STRIKE:

There are several ways to get your results: By telephone, email, or pick up at the laboratory.

Click: Get and understand your results.

The Simcoe Muskoka District Health Unit will be closed Wednesday, December 25, 2024, Thursday, December 26, 2024, and Wednesday, January 1, 2025.

Private water samples will be accepted at health unit offices until Monday, December 23, 2024.  Regular services will resume on Thursday, January 2, 2025.

Private water samples can also be dropped off directly at the Public Health Ontario Laboratory in Orillia, up to and including Thursday, December 19, 2024.  

PLEASE NOTE:

The Simcoe Muskoka District Health Unit and the Public Health Ontario Lab are separate agencies. Water samples that are not received by the public health lab within 48 hours will not be tested. The health unit’s courier service may take up to 24 hours to deliver water samples to the public health lab. Collect your water sample as close to the time of delivery as possible to avoid delays in testing.

Water samples are NEVER ACCEPTED ON FRIDAYS at any health unit office; however, MAY BE dropped off directly at the Public Health Laboratory (see below for location).

The health units Orillia office and 80 Bradford Street, Barrie office DO NOT accept water bottle drop offs.

The times below may vary for holiday closures, so if in doubt, call Health Connection at 705-721-7520 or 1-877-721-7520.

Public Health Ontario Laboratories do not test for other contaminants such as chemicals or minerals. If you would like to test your water for other environmental contaminants, please contact a private licensed laboratory.

Water Sample Pick-up and Drop-off Locations and Hours:

Location Address Pick-Up Times (to obtain water testing kits / empty water bottles for sampling)
 Drop-Off Times (to submit water samples for testing)
SMDHU Barrie Office
 15 Sperling Drive, Barrie

Monday to Friday

8:30 AM to 4:00 PM

Monday to Thursday

8:30 AM to 4:00 PM
SMDHU Collingwood Office
 280 Pretty River Parkway, Collingwood

Monday to Friday

8:30 AM to 4:00 PM

Monday to Thursday

8:30 AM to 2:30 PM

Closed between 12:30 and 1:30

SMDHU Cookstown Office
 25 King Street South, Unit 2, Cookstown

Monday to Friday

8:30 AM to 4:00 PM

Closed between 12:30 and 1:30

Monday to Thursday

8:30 AM to 2:30 PM

Closed between 12:30 and 1:30

 SMDHU Gravenhurst Office

 5 Pineridge Gate, Gravenhurst

Monday to Friday

8:30 AM to 4:00 PM

Monday to Thursday

8:30 AM to 2:30 PM

Closed between 12:00 and 1:00

SMDHU Huntsville Office

 34 Chaffey Street, Huntsville

Monday to Friday

8:30 AM to 4:00 PM

Closed between 12:30 and 1:30

Monday to Thursday

8:30 AM to 2:30 PM

Closed between 12:30 and 1:30
SMDHU Midland Office
 925 Hugel Avenue, Unit A, Midland

Monday to Friday

8:30 AM to 4:00 PM

Monday to Thursday

8:30 AM to 2:30 PM
Orillia Public Health Laboratory
 750 Memorial Avenue, Orillia

Monday to Friday

8:30 AM to 4:30 PM

Monday to Friday, excluding holidays

8:30 AM to 4:30 PM

The SMDHU Orillia Office DOES NOT accept water samples


 

For those requiring bottles to sample their private well water supply, bottles may be picked up at the following location:

SMDHU Orillia Office - 120 - 169 Front Street South, Orillia, ON

PLEASE NOTE:

The above location is for bottle PICK-UP ONLY. Water samples CANNOT be dropped off at this location.

For DROP-OFF locations, please refer to information in the Water Sample Pick-Up and Drop-Off Locations and Hours table above.
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