Q. Why certify food handlers?
A. As of July 1, 2018, there is a legal requirement to have a certified food handler on-site in food service premises. Certifying food handlers improves food safety by teaching the general principles of safe food handling.
Q. Who needs to be certified?
A. Every operator of a food service premise needs to ensure that there is at least one food handler or supervisor on the premise who has completed food handler training during every hour in which the premise is operating.
"Food service premise" means any food premise where meals or meal portions are prepared for immediate consumption or sold or served in a form that will permit immediate consumption on the premises or elsewhere.
Q. I have read the self-study manual, what are my next steps in becoming certified?
A. Check our website for upcoming exam dates and then call to register to write the exam.
Q. Is there a difference between the free manual online and the one you provide?
A. No. All of the information is exactly the same. The manual we provide is a hard copy and costs $15.00. We charge $15.00 to cover the cost for printing, binding, and shipping.
Q. I signed up and paid for an online course but just realized that I don't have a webcam to do the exam. What should I do?
A. Please contact the online course provider directly for further instruction/details as they may provide in-person exams.
Q. Can I take an online course through a third-party vendor and then write the exam in person at the health unit?
A. Yes you can, however, we cannot ensure that the course you have taken has given you all of the information you need to pass the provincial exam. We do recommend using the free downloadable manual linked on our website for reference. Please note that you will be required to pay our $20.00 exam fee.
Q. I learn better in person. What are my local options for in-class courses?
A. Please check the Ministry of Health's website for local courses offered by third-party vendors.
Q. Does this certification expire?
A. After passing the exam, you will receive a wallet-sized Food Handler Certificate card that is valid for five years in the Province of Ontario.