We look forward to connecting. Here are the best ways to reach us.

In Person

The health unit has eight offices in communities throughout Simcoe County and the District of Muskoka. Our offices provide a variety of public health services. Drop by any one of our health unit offices, Monday to Friday, 8:30 a.m. to 4:30 p.m., unless noted differently below.

NOTICE: All SMDHU offices and our Health Connection line will be closed the following days:

• Tuesday, Dec 24 (closes at noon)
• Wednesday, Dec 25
• Thursday, Dec 26
• Friday, Dec 27 (except for the 80 Bradford St., Barrie office and the Health Connection line, which will remain open from 8:30 a.m. to 4:30 p.m.)
• Wednesday, Jan 1

Water testing bottles will not be accepted on office closure days. We apologize for any inconvenience this may cause.

By Phone

Speak with a public health professional by calling Health Connection at

• 705-721-7520 or 1-877-721-7520.
• Monday to Friday, 8:30 a.m. to 4:30 p.m.

If you would like to receive services in your preferred language, you can request interpretation support when you call the Health Connection phone line. Our telephone interpretation service is available in more than 200 languages to better serve you in the language of your choice.

More about our Health Connection service here.

To report an emergency that requires an immediate response (e.g. chemical spill, disease outbreak notification or other major public health incident), contact the staff on call at 1-888-225-7851.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

By Email

Send an email to Health Connection using our online form. We will be sure it reaches the right person.

Please note we will not reply if threatening, profane, hateful or hurtful language is used or references to conspiracy theories, pseudo science and disinformation are made.